General
You have the right to access and use Lemon Tree Organics’ website provided you comply with the following terms and conditions:
All features, content, specifications, products prices and images described or depicted on this web site are subject to change at any time without notice.
Information on this site is provided for informational purposes and is not meant to substitute for the advice provided by your own physician or other health care professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. You should read carefully all product packaging. If you have or suspect that you have a medical problem, promptly contact your health care provider. Information and statements regarding dietary supplements are not intended to diagnose, treat, cure, or prevent any disease.
Our website may contain links to other websites that are not owned, operated or controlled by Lemon Tree Organics. We cannot be responsible for any content accessed via these other sites.
Payment
We use PayPal & Stripe for transactions though our site. No credit card details are stored.
Delivery throughout New Zealand
For all our orders we use NZ Courier Post. If you have special delivery instructions, please ensure you note these when prompted during the checkout process. Please ensure the delivery address is correct.
We always aim to dispatch your order the same day when possible.
Delivery Time:
1-3 business days for North Island deliveries
2-4 business days for South Island deliveries.
International orders
International delivery charges are dependent on the destination country and the weight of the items in your order. International orders are sent via NZ Post.
For international orders please email lemontreeorganics@xtra.co.nz with items you wish to order and an exact price will be calculated and provided.
For more information please contact us on lemontreeorganics@xtra.co.nz or 64 09 846 4477.
Privacy policy
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.
The information we collect is used to improve the content of our Web page and is not shared with other organizations for commercial purposes. All personal information we collect about you passes through our secure server. We will keep all your personal information confidential. We will not sell or give any of your personal information to a third party without your permission.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at lemontreeorganics@xtra.co.nz or mailing us at: Lemon Tree Organics, PO Box 10190, Dominion Rd, Auckland 1446.
We may disclose your personal information if we are required by law to do so or if you violate these Terms & Conditions.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We will use our best efforts to keep our website free from viruses and errors. However, we do not accept liability for any damage or loss caused to your computer hardware, software, Internet connections or other peripherals as a result of your use of our website
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Intellectual property
Our website contains trademarks which can belong to either Lemon Tree Organics or third party companies. Use of logos, icons and service names is prohibited in any manner and will be considered a violation of copyright law.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information on these Terms & Conditions, contact lemontreeorganics@xtra.co.nz
